Privacy Policy
At Wax & Scents, we respect your privacy and are committed to protecting your personal data. This privacy statement outlines how we handle, process, and protect your personal information when you visit our website, purchase our handcrafted home fragrance products, or communicate with us.
🔒 Our Commitment: We never sell, rent, or trade your personal data with third parties for marketing purposes. Your trust is essential to our community.
Information We Collect
We collect essential details required to fulfill your orders and enhance your shopping experience, including your name, email address, phone number, shipping address, and payment details.
How We Use Your Data
Your details are used strictly to process orders, arrange courier deliveries, send shipping updates, provide customer support, and improve our website performance.
Detailed Information Handling
1. Payment Security & Processing
We do not store complete payment card details or sensitive banking information on our servers. All financial transactions are processed securely through accredited payment gateway providers using industry-standard encryption protocols.
2. Cookies & Website Analytics
Our website uses essential functional cookies and performance analytics to ensure smooth user navigation, retain cart items during browsing, and analyze aggregated traffic statistics to optimize performance.
3. Third-Party Service Providers
To ensure efficient business operations, we share necessary operational details only with trusted partners, including logistics/courier partners for order dispatch and IT hosting providers for system reliability.
Your Privacy Rights
Depending on your region, you maintain specific rights regarding your personal information:
- Access & Correction: Request a copy of the personal information we hold about you or request updates to inaccurate details.
- Data Deletion: Request the deletion of your account and associated personal data, subject to legal record-retention requirements.
- Marketing Preferences: Unsubscribe from marketing newsletters at any time via the direct unsubscribe link or contact link provided.
